How We Create Value

Our Business Model, Stakeholder Value, Sustainability, and Innovation

Shared Capital Inputs

Financial Capital
Manufactured Capital
Intellectual Capital
Social & Relationship Capital
Human Capital
Natural Capital

Value Created Through Operations

Output

Plantation
Renewable Energy
Others

Shared Value Outcomes

Organisation

Financial Capital
Manufactured Capital
Intellectual Capital
Social & Relationship Capital
Human Capital
Natural Capital

Impact to Society

Value to Shareholders

Increased shareholder value

Value to Regulators

Contribution through tax payments, and regulatory compliance

Value to Customers

Product quality, and confidence in sustainably produced tea

Value to Estate Communities

Affected to stable living and working conditions

Value to Customers

Greater confidence in certified premium tea qualit

Value to Shareholders

Enhanced brand value through certification and innovation leadership

Value to Communities

Community wellbeing, social support, and long-term relationship stability

Value to Buyer

Greater confidence in sustained service quality

Value to Employees

Improved wellbeing, welfare, and quality of life

Value to Estate Communities

Sustained access to estate clinics, schools, and community infrastructure

Value to Ecosystem

Improved environmental sustainability through reduced emissions and protection of natural water sources

Value to Regulators

Greater support for environmental compliance and climate-related sustainability commitments

HOW WE CREATE VALUE

Value Creation for
Stakeholders

We create long-term value by balancing the needs of our stakeholders and the planet. Through continuous engagement, responsible practices, and shared growth, we build lasting partnerships and a resilient future together.

Shareholders

Delivering sustainable returns through disciplined growth and responsible governance.

Employees

Building a safe, inclusive workplace with opportunities for growth, wellbeing and recognition.

Customers

Delivering premium quality teas and reliable service that build trust and loyalty.

Suppliers

Building strong, ethical partnerships for a resilient and responsible supply chain.

Regulators

Complying with laws and standards while engaging transparently and responsibly.

Communities

Supporting over 40,000 residents through social, economic and environmental initiatives.

OUR SIX CAPITALS

Six Capitals of Value Creation

Our business creates value by responsibly using and strengthening six interdependent capitals. Together, they drive sustainable growth and long-term value for all our stakeholders.

Financial Capital

Building a safe, inclusive workplace with opportunities for growth, wellbeing and recognition.

Manufactured Capital

Efficient and well-maintained assets that enable quality production and operational excellence.

Social & Relationship Capital

Strong relationships and trusted partnerships that create shared value across our communities and networks.

Human Capital

A skilled, motivated and diverse workforce that drives innovation and delivers our purpose.

Natural Capital

Healthy ecosystems and natural resources that we protect and regenerate for a better future.

Intellectual Capital

Knowledge, innovation and technology that drive continuous improvement and long-term value creation.

OUR PERFORMANCE HIGHLIGHTS

Delivering Value. Creating Impact.

Strong performance across key areas reflects our disciplined execution, operational excellence, and commitment to long-term value creation.

Financial Performance

Rs. 7,851.1 Mn
Revenue for FY 2025/26, driving sustainable growth and shareholder value.

Operational Excellence

Rs. 6,387 Mn
Cost of Production Index improved through efficiency, innovation and process optimisation.

People & Culture

98%
Employee satisfaction rate, reflecting a safe, inclusive and high-performance culture.

Sustainability Impact

15.25%

Reduction in FLAG GHG emissions, advancing our climate action commitments.